Interested in employee research that actually makes a difference? Voice of the Employee (VoE) is a research methodology designed to support employee driven change — where hard evidence is used to drive improvement.
VoE Home
Voice of the Employee (VoE) represents a whole new world to the HR professional.
There is no better way to understand your employees and to respond to their needs and requirements. VoE replaces statistical significance tests with tests of economic or real world significance – allowing you to identify what is actually important to your employees and your business. Meaningful and sustainable strategies for change can be designed and implemented that will actually make a difference to the performance of people and the business. <Read more about VoE: A Whole New World for the HR Professional>
VoE can be far more comprehensive as well. Using data sources as diverse as formal employee surveys, employee call center data and the analysis of text on internal (and external) social media and web 2.0 sites, VoE provides feedback as you have never seen it before.
Converge Voice of the Employee
Converge Consulting Group’s Voice of the Employee is the only fully analytic employee research program available in Canada. We have been conducting Voice of the Employee and only VoE research for over twenty years. No one matches our experience, expertise or technology.
Nor is any program as comprehensive. Converge VoE maximizes the use of informational resources at your disposal, providing customer insights from front-line field personnel to customers posting on social media sites to feedback from formal customer surveys. If you would like to learn more about just how comprehensive your customer research can be , click here to read about Converge Voice of the Employee.
Converge VoE Process Model
Converge’s Voice of the Employee model is based on The Shewart/Deming PDSA Cycle at the center of such technologies as Continuous Improvement, Lean and Six Sigma. This is not surprising. The PDSA Cycle is a model grounded in the scientific method, developed specifically for organizations where the goal of is not just to acquire knowledge, but to apply it for performance improvement.
Converge Voice of the Employee is an analytic research methodology designed to properly capture employee requirements for the specific purpose of driving change.
This differentiates VoE from other employee research methodologies such as polling, that are only capable of describing existing conditions. To stay alive, business must do more than describe conditions, it must change existing conditions to improve performance. <Read More on the Converge VoE Process>
