What’s wrong with your engagement research?
Posted on Jul 17 in Featured, VoE News/Insights by robert gerst“For a successful technology, reality must take precedence over public relations,” Richard Feynman, Nobel Laureate, Physics
Engagement surveys are economisting exercises in public relations, spinning employee feedback and corrupting the evidence used in making HR and organization development decisions. Your business is suffering as a result. Here’s how . . . Read More
Net Engaged/Employee Promoter (NEP)
Posted on Jul 17 in Featured, VoE News/Insights by robert gerstThe Net Engaged-Employee Promoter (NEP) metric is based on the Net Promoter Score (NPS) described by Fred Reichheld in his 2003 Harvard Business Review article “One Number You Need to Grow”.
NEP is one of the most powerful metrics in measuring employee engagement and loyalty and one VoE delivers with unparalleled analytic support and insight. Read More
So What?
Posted on Feb 20 in Featured by robert gerstAfter all is said and done with your employee survey, does the so what question remain? Are results met with skepticism and doubt?
People just aren’t buying it anymore and for good reason. Most employee engagement surveys are junk science: Read More
